Posts Tagged officesafe

The Painful Reality of Ransomware and How to Protect Against It

The Painful Reality of Ransomware and How to Protect Against It

Imagine if in a split second you were unable to access all of your patients’ health care records. A cruel ransomware attack had locked you out of your computer system, and in order to regain your precious data you needed to pay a cybercriminal’s demand in bitcoin.

Unfortunately by the time you finish reading this article several businesses in the U.S. will experience this dreadful reality. Most commonly the disaster will occur when an infected email attachment is opened and spreads through a network.

Health care providers have a significantly higher risk of being targeted by ransomware. The reason for this is simple: you possess a large amount of data that is valuable to cybercriminals. In addition, hackers know you need to access medical records, digital x-rays, and test results to provide medical services to your patients. This, they hope, will motivate you to meet their demands to get your protected health information back.

A sudden disruption to a business proves to be a strong impetus. Nearly three-quarters of businesses infected by ransomware pay up to recover their data. Studies show, however, that less than half of them receive the necessary decryption key to unlock their data. The good news is there’s a simple, secure solution to avoid going through this painful scenario.

Ironclad Data Protection

Many practices don’t have the expertise, time or resources to deal with a ransomware attack. Many feel confident that their IT service provider has addressed security and backup needs in the event of a disaster. As a leading provider of HIPAA compliance software, we know several cases where a practice’s IT provider has not properly backed up their system. This can put you in the unenviable position of having to deal with unsavory cybercriminals. Here’s how our OfficeSafe software protects your data with the most secure online backup storage service available, and alleviates worries about a ransomware attack.

We provide a HIPAA compliant data backup solution with 256-bit encryption and SQL database restoration. This makes backing up and restoring your practice’s crucial data easy. In the event of a ransomware attack, you’ll have ten days of data backup, enabling your practice to easily find a clean data backup set. This is critically important. If your practice doesn’t have the capability to reinstate your data to multiple restore points in the past, you don’t have a sufficient disaster recovery solution.

OfficeSafe’s centralized management portal is designed for healthcare service providers and goes beyond file-and-folder backups, delivering a secure hybrid local and cloud solution. With our point-to-point encryption, you can use your existing email address to send messages via Gmail and other popular email client services. OfficeSafe also includes an emergency planning tool that helps members of your team expedite their response to unexpected situations.

The HIPAA Security Rule mandates that ransomware on your computer system or on that of a business associate must be reported to the government, as well as to the affected patients. If more than 500 records have been breached, you need to alert the media. The only caveat to this rule is if you can prove there’s a low probability that your protected health information has been compromised. Don’t let an unexpected incident cripple your business and tarnish your practice’s reputation.

Call us today at (800) 588-0254 or find out how we can work alongside your IT team to provide your business with full data protection in the event of a disaster.

Posted in: Technology

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Think Your Practice Management Software Makes You HIPAA Compliant?

Think Your Practice Management Software Makes You HIPAA Compliant?

Complying with HIPAA security standards is a complex matter that demands a comprehensive solution. As a busy healthcare provider, it’s easy and convenient to trust that your practice management software satisfies the necessary HIPAA requirements to keep your electronic medical records safe. But the truth is, in most cases, it doesn’t.

A False Sense of Security

It is a common misnomer that electronic health record (EHR) systems make your practice HIPAA compliant. Companies claim they provide tools that support compliance for technical safeguards. A good thing, but technical safeguards are only one component needed to protect electronic public health information. The HIPAA Security Rule requires two other components: administrative safeguards and physical safeguards. Administrative safeguards include policies and procedures that HIPAA requires and critically important business associate agreements. Physical safeguards protect your data from breaches and unauthorized access. The platform you use to manage your practice might tout that their cloud-based system provides encryption and protection from ransomware. Great, but the question is: do they have all of the crucial aspects needed for HIPAA compliance? Read this next sentence twice. Using practice management software that purports to be HIPAA compliant does not make your practice compliant.

Unfortunately, when it comes to HIPAA compliance, a false sense of security can be dangerous. The violation fines for not following the guidelines enforced by the Department of Health and Human Services’ Office for Civil Rights are costly and can irreparably damage your practice’s reputation. In 2018 alone, HIPAA fines topped $28 million. By not properly protecting your electronic health records, you increase the likelihood of a cyberattack. Being hacked might strike you as a random, unlikely occurrence, but statistics tell a different story. According to a 2016 Lloyd’s Report, 92% of businesses experienced a data breach within a five-year period.

A Complete HIPAA Solution

PCIHIPAA is an industry leader in HIPAA compliance and data breach protection. We alleviate the angst and uncertainties associated with HIPAA compliancy with a powerful tool called OfficeSafe. Here’s how our software solution fully protects HIPAA electronic medical records:

  • Comprehensive Risk Assessment – A risk assessment is an annual audit required under the HIPAA Security Rule. Our audit of your practice’s protected health information produces a 22-page report, identifying the potential risks and vulnerabilities to your practice.
  • Easy Creation of Policies and Procedures – HIPAA regulatory standards mandate that covered entities and business associates develop policies and procedures. OfficeSafe makes regularly updating your policies and procedures easy, ensuring that your staff is informed on important issues such as governing access to electronic public health information and identifying malicious software attacks.
  • Online Employee Training – Improperly trained employees can lead to reckless handling of electronic public health information and costly HIPAA fines. We take this time-consuming task off of your plate and ensure that your staff understands exactly what is required by HIPAA law.
  • Crucial Business Associate Agreements – Every vendor and individual you share protected health information with must have a business associate agreement. OfficeSafe makes creating and securely executing these agreements simple and convenient.
  • $500,000 Cyber Insurance Coverage – Our guaranteed expense reimbursement policy for HIPAA violations covers a range of first and third party exposures, including both physical and non-physical risks. In the event of a HIPAA fine, data breach, or cyberattack, we’ll protect your practice from lost revenue and prevent an interruption to your business.
  • Email Encryption and Encrypted Cloud-Based Data Backup – At PCIHIPAA, keeping your data secure is our top priority. Our data backup solution is HIPAA compliant with 256-bit encryption and SQL database restoration capabilities. It enables you to distribute confidential protected health information without worry of ransomware or an unexpected incident.
  • Incident Response Management – Do you have a plan in place in the event of a hurricane, fire, or ransomware attack? Proper preparation—including a data backup plan, a data restoration plan, and an emergency mode operations plan—is a necessity. With OfficeSafe, once you report an incident we’ll work with your IT provider to mitigate the damage and get your business back on track.
  • PCI Certification – PCI is part of our company name for a good reason. As part of our compliance program, we help you complete the Payment Card Industry (PCI) requirements. Our PCI Compliance program also includes quarterly scans of your network.

The dark web is getting smarter. The risk of not fully and properly securing and maintain your patient’s medical records is a mistake your business can’t afford to make. The good news is peace of mind for your practice and your patients is a click away. Take a complimentary HIPAA Assessment right now, and be on your way toward total HIPAA compliance.

Posted in: HIPAA

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