Category: Management

  • Protecting One of Your Most Valuable Assets – Your Employees

    Protecting One of Your Most Valuable Assets – Your Employees

    Several studies show that the total cost of losing an employee can range from tens of thousands of dollars to 150 percent of the employee’s annual salary. There are also the “soft costs” of losing an employee, including lost productivity and lower employee morale if the practice incurs high turnover rates. According to a survey…

  • When Is It Wise to Offer Patients a Reduced Fee Schedule?

    When Is It Wise to Offer Patients a Reduced Fee Schedule?

    Some of our practice management roundtable participants are offering certain patients an opportunity to pay fees of less than the standard fee schedule for their care. Below we will discuss how they are reaching that decision and if it could be appropriate for your practice. Some patients have no insurance coverage but want to pay…

  • Paying More Money Is Not the Best Way to Retain Great Staff

    Paying More Money Is Not the Best Way to Retain Great Staff

    Medical practices are painfully in need of keeping their top employees. The time, costs and dangers of recruiting replacement personnel are just part of the issue. Loss of key team members negatively impacts patient care, practice profitability, and staff morale. All administrators agree the retention of a trained, well-performing and mutually cooperative staff is a…

  • Don’t Get Caught in a Copay Conundrum

    Don’t Get Caught in a Copay Conundrum

    In the current environment of increasing patient deductibles and copays, the billing and collection of the patient portion of the services you provide is top of mind. In the Department of Health and Human Service’s report dated May 23, 2017, Alabama’s average monthly health insurance premium amounts increased 223 percent from 2013 to 2017, versus…

  • Front Office Transformation – First Impressions

    Front Office Transformation – First Impressions

    I recently visited a specialty practice at a major health system. As I approached the registration desk, a posted sign directed me to a standing kiosk to sign in. The family member I accompanied to the appointment was unable to stand at the kiosk, so I provided the needed information and signed her in. Although…

  • Do You Qualify for Tax Amnesty?

    Do You Qualify for Tax Amnesty?

    The Alabama Legislature has enacted the Alabama Tax Delinquency Amnesty Act of 2018 to allow qualifying taxpayers to receive a waiver of penalties and interest on eligible tax types. The application period is now open through Sept. 30, 2018. The Alabama Department of Revenue (ADOR) launched alabamataxamnesty.com, a website dedicated to the Alabama Tax Delinquency Amnesty Program…

  • Tips for Preserving Tax Deductions in 2018

    Tips for Preserving Tax Deductions in 2018

    Starting this year, the Tax Cuts and Jobs Act limits an individual’s or a couple’s federal tax deduction for state and local taxes (SALT) to $10,000. SALT deductions include deductions on state and local income, sales and property taxes. High-income earners, such as physicians, frequently have a SALT deduction far exceeding the new $10,000 cap…

  • The Tax Cuts and Jobs Act: How Will It Affect YOU?

    The Tax Cuts and Jobs Act: How Will It Affect YOU?

    The new tax reform law — commonly referred to as the “Tax Cuts and Jobs Act” (TCJA) — is the most significant tax legislation in decades. Although the law was passed only a few weeks ago, the impact on the economy and business outlook seems undeniable as the stock market rally continues and both individuals…

  • Amazon, Berkshire Hathaway and JPMorgan Venture into Health Care Industry

    Amazon, Berkshire Hathaway and JPMorgan Venture into Health Care Industry

    Three of the world’s leading companies — Amazon, Berkshire Hathaway and JPMorgan — are teaming up to take on the health care industry. Amazon announced on Tuesday, Jan. 30, that it would be partnering with Berkshire Hathaway and JPMorgan on an initiative to create an independent health care company for its employees with the hopes…

  • Three Common Mistakes in Transferring Ownership of a Medical Practice

    Three Common Mistakes in Transferring Ownership of a Medical Practice

    Physicians spend their careers building top-quality practices, but many devote too little attention to the architecture and terms by which the practices will be transferred at their retirement, death or disability. In our experience, there are three areas, which if neglected, will lead to problems at the crucial point when the ownership of this valuable…